This maker of a ‘smart’ garage door opener chose the dumbest response to a customer’s bad review

    Is your garage door not opening or stuck wide open? Looking for a professional repair technician?

    Get in touch with our garage door repair team and help is on it’s way! When it comes to garage door services in Los Angeles and its surroundings, Better leave it up to the professionals. For a FREE quote and estimate..

    CALL NOW: ☎️ (213) 513-6570

    Or, fill out this form and we will contact you shortly

    Show us the damage: Send us some photos for a FREE cost estimate.

    This maker of a ‘smart’ garage door opener chose the dumbest response to a customer’s bad review

    We’ve written before about the drawbacks of the vaunted “Internet of Things.” For one thing, equipping common household products with Internet connections endows your home with unexpected security gaps. For another, it gives manufacturers and sellers of “smart” projects far more control over you as a customer than you know.

    This cutting-edge connectivity can tempt merchants or manufacturers into abusing their powers. But the experience of “R. Martin,” the buyer of a “smart” garage door opener named Garadget, provides a perfect example. Martin ran into trouble installing the device and let the world know. But it’s safe to say that it’s the manufacturer who ended up learning a bitter lesson.

    Here’s the story, as pieced together from an item at ArsTechnica and an interview we conducted with Denis Grisak, the manufacturer.

    Obviously it was a mistake. I was overprotective of my product and it was hard to take this criticism. It’s not going to happen again.

    Denis Grisak, inventor and distributor of Garadget

    Garadget is a device that attaches to your garage-door opener to allow it to communicate with a smartphone app via the Internet. The device can detect if your garage door has been left open too long and send a warning to the app. The owner can then remotely close the door. Users who have misplaced their openers can open and close the door with the app instead. According to the manufacturer,…

    Read more…

    We hope you enjoyed the above article titled This maker of a ‘smart’ garage door opener chose the dumbest response to a customer’s bad review. For more great articles such as “This maker of a ‘smart’ garage door opener chose the dumbest response to a customer’s bad review”, feel free to browse our blog for more great content. Stamford Garage Doors Los Angeles.

    Recommended articles

    Garage Door Won’t Close

    Garage Door Won’t Close

    Your garage door may experience a problem when opening or closing. It will sometimes require you to do a simple battery replacement in the opener to keep it running again. However, instances happen when your garage door incurs a major issue you can’t easily solve

    Read More »

    Save Money with a Garage Door Tune-up

    This last year has made money tight for a lot of homeowners. If you are one of these homeowners here in Houston, one of the last things you want is a big expensive repair. Yet if your garage door gets to where it won’t open,

    Read More »
    Garage Door Tune-Up in Los Angeles

    Garage Door Tune-Up in Los Angeles

    From residential to establishment owners, we all don’t want to be caught in a predicament situation especially when it comes to garage doors. A malfunctioning garage door is beyond inconvenience–as it will likely compromise our routine and business operations instantly. So, keep in mind that

    Read More »
    Our technicians are equipped with masks and gloves complying with health and safety regulations.
    This is default text for notification bar