Amazon expands in-garage delivery to 4K cities

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    Amazon expands in-garage delivery to 4K cities

    Dive Brief:

    • Amazon announced Thursday it has expanded access to its Key by Amazon’s In-Garage Delivery service to more than 4,000 U.S. cities, up from just 50 initial launch cities.
    • Eligible Amazon Prime members can have contactless package delivery inside their garages, if they are equipped with a myQ smart garage door opener. A spokeswoman for the Chamberlain Group, which manufactures the myQ smart garage, said in an email “millions of homes with garages” are equipped with the technology and it can be added if not.
    • Amazon is also launching Key In-Garage Grocery Delivery for eligible Prime members to receive Whole Foods or Amazon Fresh deliveries in Chicago, Dallas, Los Angeles, San Francisco and Seattle.

    Dive Insight:

    The expansion comes as customers have said they like the “convenience and peace of mind” that in-garage deliveries provide, said Pete Gerstberger, head of Key by Amazon, in a statement. Cities could also benefit from less congestion if delivery drivers are able to avoid blocking the curbs or travel lanes.

    Indeed, curbside management has been a constant headache for cities, especially as deliveries have skyrocketed during the coronavirus (COVID-19) pandemic, and have caused companies including Sidewalk Labs-backed Coord to develop technology-based solutions using apps and loading zones.

    A spokeswoman for the City of Dallas said residents would “probably welcome” the expansion, although those in denser cities like New…

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